FAQ

Frequently Asked Questions (FAQ)

1. How can I book a service with Alrahhala Travels?

• Booking a service with Alrahhala Travels is easy! You can either make a booking directly through our website or contact our customer service team for assistance.

2. What types of services does Alrahhala Travels offer?

• Alrahhala Travels offers a wide range of travel services, including visas, activities, flight booking, hotel booking, and car booking.

3. Are there any additional fees or charges when booking through Alrahhala Travels?

• We strive to be transparent about all costs associated with our services. Any additional fees or charges, such as taxes or service fees, will be clearly stated during the booking process.

4. How can I pay for my booking?

• We accept various forms of payment, including credit/debit cards and bank transfers. Payment instructions will be provided at the time of booking.

5. Can I cancel or modify my booking?

• Cancellation and modification policies vary depending on the type of service booked and the terms of our suppliers. Please refer to our Refund Policy for more information.

6. How will I receive my travel documents?

• Travel documents, including e-tickets, hotel vouchers, and activity confirmations, will be delivered electronically via email or through our website.

7. What should I do if I encounter any issues during my trip?

• If you encounter any issues during your trip, please contact our customer service team immediately for assistance. We are available to help resolve any problems and ensure a smooth travel experience.

8. Is my personal information secure when booking with Alrahhala Travels?

• We take the privacy and security of your personal information seriously. Please refer to our Privacy Policy for more information on how we collect, use, and protect your data.

9. How can I contact Alrahhala Travels for further assistance?

• You can reach our customer service team by phone at +971 50 826 4243 or via email at alrahhala.travel@gmail.com. Our office address is Sheikh Zayed Road, Aspin Commercial Tower 106, Office -401E, Dubai, United Arab Emirates.

10. Does Alrahhala Travels offer travel insurance?

• We do not offer travel insurance directly, but we highly recommend purchasing travel insurance to protect yourself against unforeseen circumstances. We can provide recommendations for reputable travel insurance providers upon request.

If you have any other questions or concerns not addressed in this FAQ, please don’t hesitate to contact us. We are here to help and ensure you have a memorable and hassle-free travel experience with Alrahhala Travels.